FAQ

Frequently Asked Questions

For our customers, the sections below set out frequently asked shopping questions. This guidance applies to simplekodern.shop. For help with this page, contact Support@Simplekodern.shop.

How we handle return shipping
For customers using this website, this section explains return shipping. Who pays return shipping?
Our store pays return shipping for approved returns and exchanges and provides a prepaid label or equivalent free arrangement. This section applies specifically to simplekodern.shop. Questions about this section may be sent to Support@Simplekodern.shop.

Information covering shipping cost
For customers using this website, this section explains shipping cost. How can I contact you?
Email Support@Simplekodern.shop, call 443-645-4336, or write to 4722 Black Eyed Susan Mews, Monrovia, Maryland, 21770, United States. This section applies specifically to simplekodern.shop. Questions about this section may be sent to Support@Simplekodern.shop.

Details about shipping cost
We publish this shipping cost guidance for customers using this website. Do you offer free shipping?
Yes. Standard delivery within the United States is free. This section applies specifically to simplekodern.shop. Questions about this section may be sent to Support@Simplekodern.shop.

Details about products
Customers can rely on the following guidance from our store about products. How long does a posted refund take?
After our store processes an approved refund, a bank or card issuer normally posts it within 5–10 business days. Customers remain responsible for taxes required by applicable law. This section applies specifically to simplekodern.shop. Questions about this section may be sent to Support@Simplekodern.shop.

Store guidance on tracking
Customers can rely on the following guidance from our store about tracking. How can I track my order?
As soon as tracking is available, it is sent using the contact information provided at checkout. This section applies specifically to simplekodern.shop. Questions about this section may be sent to Support@Simplekodern.shop.

Details about returns and exchanges
We publish this returns and exchanges guidance for customers using this website. Can I return or exchange an item without giving a reason?
Yes. A no-reason return or exchange may be requested within 30 days after delivery. This section applies specifically to simplekodern.shop. Questions about this section may be sent to Support@Simplekodern.shop.

How we handle refund timing
The following refund timing guidance applies to purchases from our store. When will I receive my refund?
After the return is received, inspected, and approved, the refund is processed to the original payment method within 10 business days. This section applies specifically to simplekodern.shop. Questions about this section may be sent to Support@Simplekodern.shop.

Information covering delivery timing
The following delivery timing guidance applies to purchases from our store. How long does delivery take?
Order processing normally takes 1-2 business days. Estimated carrier transit after dispatch is 4-6 business days. This section applies specifically to simplekodern.shop. Questions about this section may be sent to Support@Simplekodern.shop.

How we handle contact options
The following contact options guidance applies to purchases from our store. Can I cancel an order?
You may request cancellation before shipment. Contact us promptly with the order number. This section applies specifically to simplekodern.shop. Questions about this section may be sent to Support@Simplekodern.shop.

Our approach to payment methods
For customers using this website, this section explains payment methods. Which payment methods are accepted?
We accept Visa, Mastercard, Maestro, American Express, JCB, Diners Club, Discover. Available methods are shown at checkout. This section applies specifically to simplekodern.shop. Questions about this section may be sent to Support@Simplekodern.shop.

Store guidance on products
The following products guidance applies to purchases from our store. What products do you offer?
We offer the products offered in our store. Current availability, product details, options, and prices are shown on each product page. This section applies specifically to simplekodern.shop. Questions about this section may be sent to Support@Simplekodern.shop.

Merchant Details
Business name: Simple Modern
Store name: Simple Modern
Email: Support@Simplekodern.shop
Phone: 443-645-4336
Physical address: 4722 Black Eyed Susan Mews, Monrovia, Maryland, 21770, United States